Scheduling
All new patients are required to provide a credit card upon scheduling when you call for your first visit. A prepayment fee of $100 will be charged upon scheduling to reserve your session. 48 hours before your appointment is necessary for cancellation.
Payment
Payment is expected at the time of your visit. We accept cash, check, HSAs, and most credit cards. A $35.00 fee will be charged for any returned checks. Returned checks must be replaced by a secured form of payment (credit card or cash).
Cancellation Fees
Cancellations and rescheduling of appointments must be done 48 hours in advance of the first appointment, and 24 hours in advance of follow-ups. If this is not the case, or there is a no show, you will be charged the full fee on either appointment. Monday morning appointments need to be cancelled on the previous Friday.
We appreciate your understanding and courtesy with regards to missed appointments as this time has been set aside exclusively for you.
Supplements are custom ordered exclusively for you, and must be prepaid in advance. There is no return/refund on any of these items.
We bill insurance as a courtesy. For out-of-network plans we will typically give you a superbill to send to your insurance company.
We are currently in network with:
- BCBS MA
- Harvard Pilgrim
- MassHealth
- MGB
- Veterans Choice Program
In the event that the reimbursement takes longer than 30 days, we request that the patient call their insurance plan to try to expedite the payment. After 30 days, the patient is ultimately responsible for payment and will be charged for any visits which have not been reimbursed by insurance. Further, if the insurance reimbursement is inadequate, we reserve the right to further request the balance from the patient.
In addition to private health insurance, we also accept MedPay.
Ask about our cash packages for committed treatment plans.
We also offer Zoom telemedicine consults and health coaching throughout the US.